At Emburse, we recognized that our customers required an additional layer of service—a dedicated resource for administering their Chrome River solutions and making any ongoing configuration changes on their behalf.
To fulfill this need, we created Emburse Solution Administrator, which can reduce overall support cases by 50% or more. ESA is a dedicated team that decreases the time and effort required for your team to keep your Chrome River solution up-to-date and in sync with your evolving business requirements. The many benefits include:
- Business analysis and configuration changes
- Ongoing consulting, best practice optimization and enhanced user experience
- Personalized feature education and adoption sessions
- Case management prioritization and validation
- Administrative sessions and personalized release note review
- Priority support cases and additional CSM meetings
Let our team of experts administer your system to accelerate configuration change deployments by 600% or more and maximize the potential of your Chrome River solution.
Watch this episode of Splash to see an overview of this managed service. Don't forget to forward the video to colleagues, too.
When you're ready to learn more, we're here to help.
After all, Chrome River lets business flow.
Emburse Chrome River provides expense and invoice automation solutions that let business flow for more than 1,000 organizations worldwide. The company’s easy-to-use, enterprise-scale solutions enable future-readiness for its customers. As a result of this focus on innovation, Chrome River is rated as a Leader in expense management by analyst firm IDC. Chrome River’s commitment to delivering a superior customer journey by creating long-term value for its customers, makes it a preferred choice of CFOs, CIOs, AP teams, travel managers and business travelers. Details on Chrome River’s customers can be found on the company’s web site.
More than 2.5 million users around the world trust Chrome River. To learn more, contact Chrome River at +1 888-781-0088, or visit chromeriver.com and its social pages on LinkedIn, Facebook, Twitter, and Instagram.