IDC ROI Case Study:
Chrome River Travel & Expense Management

How does a major health insurance provider with over 50,000 employees successfully get all of its personnel involved in business travel on the same page? The research analysts at IDC interviewed the company's Travel and Events Director to discover the benefits realized from implementing Chrome River to manage 100,000 transactions a year, representing $90 million of annual spend:

• The system streamlines workflows by automatically adding purchases to expense reports from users' travel booking tool.
• A straightforward interface and an app that features the same user experience across devices allows complete mobility and minimal training.
• Automated compliance enforcement at the line item level facilitates efficient processing and reimbursement.
• Corporate card integration helps the organization reconcile transactions quickly and substantially limit credit card defaults.
• Consolidation of travel and event expenses gives managers the visibility to track spending in real-time and prevent budget overages.
• Business intelligence reports return actionable insights to easily spot trends and make data-driven decisions.

In Chrome River, the organization found an expense management software vendor that was flexible – providing technology that could integrate smoothly into its existing architecture and grow with it as it required new capabilities. Download the case study to discover how to reduce travel and expense costs, while increasing transparency and control.